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Metal Flow is actively seeking experienced Journeyman Toolmakers who are interested in joining the Metal Flow team. A successful candidate will have considerable formal training on toolroom (lathes, mills, grinders etc) and/or production (ICOP, Transfer, and/or Progressive Presses) equipment. Additionally, Journeyman Toolmakers should be able to read and understand blueprints and use quality measurement tools with expertise. 

Journeyman Toolmakers also responsible for monitoring tool usage and working with the toolcrib/toolroom to ensure that adequate back-up tools are on hand and properly prepared in advance of being needed to avoid unplanned and unnecessary downtime.

Journeyman Toolmakers are responsible for assisting in the design and engineering of tooling and should have an extensive ability to troubleshoot and problem solve on developments, new jobs, and existing jobs. Toolmakers should be leaders in the continuous improvement process and should have the ability to take ownership of driving process, tooling, and equipment enhancements that will improve production efficiency and product quality.

At Metal Flow Journeyman Toolmakers are encouraged to assist in the development of team members (including apprentices) and work constructively with others in various areas of the organization to achieve common goals.

Are you finishing up your education at a local Tech Center? Are you currently in an Apprenticeship program but you're looking to switch your studies to a new employer? This might be the right opportunity for you! Get paid while you learn and further your career.

Metal Flow has a DOL registered Journeyman Toolmaker Apprenticeship Program that anticipates the addition of 2-4 new apprentices each year. Individuals interested in pursuing a career as a Journeyman Toolmaker should:

• Have the ability to commit to the 4 year educational and training requirements of the program.
• Possess a strong foundation of knowledge and skills in the metal stamping industry.
• Demonstrate a dedication to the pursuit of excellence in craftsmanship.
• Currently enrolled in an apprenticeship program looking to make a change.

Job Type: Full-time

Position Summary

The Quality Engineer – Customer Liaison serves as the primary point of contact for resolving customer quality concerns. This role champions the resolution of external issues, supports the resolution of internal issues, and proactively drives manufacturing quality performance. Key activities include problem-solving, corrective and preventive actions, training, auditing, and participating in quality planning to ensure customer requirements and expectations are met or exceeded.

Primary Areas of Responsibility

Key Responsibilities

1. Champion the Resolution of External Quality Concerns (60%)

• Act as the primary liaison for assigned customers regarding quality issues.

• Provide timely, professional communication and resolution updates.

• Lead problem-solving activities, including 8D and other corrective action processes.

• Assemble and lead cross-functional teams to develop and implement solutions.

• Address and close customer audit findings.

• Facilitate root cause analysis and ensure corrective actions are fully implemented.

• Maintain knowledge of all processes impacting customer products (broaching, welding, cleaning, plating, heat treating, etc.).

• Support supplier problem-solving activities when necessary.

2. Resolve Internal Quality Concerns (25%)

• Serve as the “voice of the customer” within the organization.

• Analyze sort data and statistical information to drive improvements.

• Ensure timely and accurate disposition of MRB materials.

• Validate corrective actions and support problem-solving efforts.

• Enhance quality systems and train others on product quality requirements.

3. Proactively Drive Manufacturing Quality Performance (15%)

• Training: Ensure team members understand customer-specific requirements; verify effectiveness of training and corrective actions.

• Continuous Improvement: Use data and statistical methods to identify proactive quality enhancements; support ongoing improvement efforts.

• Auditing: Conduct internal, supplier, and layered audits.

• Quality Planning: Participate in APQP activities to establish robust processes, products, and measurement systems.

4. General Responsibilities

• Complete other duties and projects as assigned.

• Promote a safe work environment and participate in 5S/housekeeping initiatives.

Qualifications

Education & Experience

• Associate’s or Bachelor’s degree in Manufacturing, Quality, or Engineering preferred, or equivalent experience.

• Prior experience with quality systems, audits, and structured problem-solving preferred.

Skills & Knowledge

• Proficiency with Microsoft Office and ERP systems (e.g., Plex).

• Strong presentation skills (PowerPoint).

• Blueprint reading and GD&T knowledge.

• Understanding of metrology, gaging, SPC, DOE, and Minitab.

• Experience with quality tools (8D, 5-Why, Fishbone).

• APQP, PFMEA, PPAP experience.

• Knowledge of stamping processes.

• Auditing experience (IATF, internal, layered) and internal auditor certification.

• Familiarity with customer-specific requirements, including portals and scorecards.

Attributes

• Strong collaboration and leadership skills.

• Excellent verbal and written communication, especially with customers.

• Attention to detail with strong follow-through.

• Dependable, organized, and capable of leading cross-functional meetings.

• Respect for people, equipment, and work areas.

Physical Requirements

• Moderate physical activity required.

• Close visual acuity for inspection, data analysis, and measurement device use (with or without corrective lenses).

• Must wear required PPE (eye, ear, and foot protection).

• Ability to travel as required.

The Maintenance Mechanic / Millwright is primarily responsible for troubleshooting mechanical systems including presses and auxiliary equipment. In addition, this role is responsible for the planning and implementation of new and upgraded mechanical installations as well as general maintenance duties. 

DETAILED JOB RESPONSIBILITIES

1. Troubleshooting Mechanical Issues & Repair

• Diagnose causes of mechanical malfunctions or equipment failures and perform necessary repairs.

• Incorporate preventative maintenance to reduce recurrence of issues.

• Plan, direct, and record periodic testing of equipment; recommend or initiate modifications or replacements when standards are not met.

• Identify root causes of equipment failures and implement corrective actions.

• Work with pneumatic and hydraulic systems.

• Demonstrate leadership while being receptive to direction and collaboration.

2. Planning & Implementing New/Upgraded Installations

• Collaborate with engineering on setting up new mechanical equipment and designs, assisting with implementation.

• Support engineering with building, fabricating, and assembly tasks.

• Replace, repair, or adjust defective or worn mechanical components.

• Perform rigging and equipment installation.

• Conduct pipe fitting as required.

3. General Maintenance

• Perform skilled duties in installing and maintaining a variety of equipment and machinery.

• Follow lockout/tagout procedures when servicing, repairing, or installing equipment.

• Conduct general building and grounds maintenance.

• Operate forklifts and aerial platforms as needed.

• Work effectively in all stamping environments.

• Assist fellow maintenance technicians with installation, troubleshooting, and repair of equipment and building systems.

4. General Responsibilities & Special Projects

• Complete additional tasks, projects, and responsibilities as assigned by supervisor.

• Contribute to meeting company Business Plan goals and objectives.

• Demonstrate teamwork and collaboration with other departments.

• Take ownership by completing repairs in a timely manner and following up with customers to ensure effectiveness.

• Participate in continuous improvement initiatives and support implementation.

• Maintain a clean, safe, and organized work area in compliance with 5S standards.

• Uphold workplace safety and ensure quality standards are met.

JOB REQUIREMENTS

Education, Knowledge, Skills & Experience

• High school diploma or GED preferred.

• Experience with mills and lathes helpful.

• Welding and fabrication skills required.

• Minimum of 4 years’ experience in a metal stamping or related environment.

• State of Michigan Journeyman Millwright certification (or equivalent).

Physical Requirements

• Moderate level of physical activity, including standing, walking, bending, pushing, and pulling for extended periods.

• Ability to read and use precision measuring tools.

• Regularly lift, push, pull, and move up to 55 lbs; occasionally up to 75 lbs.

• Must wear appropriate PPE, including OSHA-approved footwear, safety glasses, and hearing protection in designated areas.

• Additional PPE may be required depending on the work task.

JOB SCOPE (DESCRIPTION)

Press group operators are primarily responsible for performing the material handling, quality checks and housekeeping of the presses, equipment and product in their area.  Operators will typically be assigned to work on more than one press/product each shift and are required to balance the needs of each machine according to the needs of the area as defined by the Supervisor/BU Manager.

PRIMARY JOB RESPONSIBILITIES                                                                                     PERCENTAGE OF TIME

1. Machine Operation & Material Handling Activities                                                              60%
2. Quality Activities                                                                                                                  20%
3. Housekeeping Activities                                                                                                      20%

DETAILED JOB RESPONSIBILITIES

Machine Operation & Material Handling Activities – 60%

• Responsible for general machine operation tasks including:
  1. Operating __ - __ machines as assigned. 
  2. Maintaining production efficiency and quality.
  3. Conducting appropriate preventative maintenance and/or safety checks to ensure equipment is properly maintained. 
  4. Monitoring and maintaining oil and coolant levels.
• Responsible for general material handling tasks including:
  1. Loading of raw material.
  2. Cleaning/dumping scrap.
  3. Moving material in and out of each department.
• Use the Metal Flow’s ERP system with proficiency to load material, jobs, report product, and print barcode labels, as well as reference key documents and information for each product (i.e. blueprints, quality alerts, etc.) 

Quality Activities – 20%

• Ensure quality products are being produced at presses throughout each shift by:
  • Performing required dimensional and visual quality checks.
  • Properly documenting the results of each quality check.
  • Proficiently using gaging tools and technology. 
  • Understanding SPC to help control the process.
• Communicating and properly escalating concerns regarding product quality concerns. 
• Participating in containment activities as needed. 

Housekeeping Activities – 20%

• Performing basic housekeeping activities to keep the department and equipment clean, organized, and orderly.  This includes, but is not limited to, sweeping, mopping, washing machinery, and maintaining the organization of all work areas.
   
• General Production Responsibilities and Projects
  • Other tasks, projects, and responsibilities, including floating to other manufacturing areas as requested by manufacturing leadership. 

JOB REQUIREMENTS

Education, Knowledge, Skills, and Experience Requirements:

• Preferred Education: 
  • High school diploma, or recognized equivalent.
• Preferred Experience: 
  • None required.  
• Preferred Training/Skills:
  • Gaging - Variable
  • Gaging – Attribute
  • Basic Blueprint Reading
  • Basic IP Understanding
  • Familiarity with Quality Lab Equipment
  • Statistical Process Control Basics
• Required Qualities: Ability to work constructively with others, effective verbal and written communication skills, heightened attention to detail and ability to follow-through.

Physical Requirements:

• This position requires a high-level of physical activity.
• Frequent Standing, walking, moving, bending, pushing or pulling for prolonged periods of time.
• Position requires frequent bending, squatting, twisting of upper body
• Regularly lifting and moving up to 35 lbs.
• Occasionally lifting and moving up to 50 lbs.
• Visual acuity adequate to perform job duties, including visual detection of extremely small product defects.
• Ability to use computer
• Must wear proper eye and ear protection in designated areas.
• Must wear proper OSHA approved work boots or shoes.
• Ability to work periodic overtime, including weekends, if requested.

Certifications/Policy Competence & Awareness:

• Metal Flow Corporation is a certified TS16949 quality manufacturer. 
  • The relevance and importance of your work responsibilities and job requirements on the quality of Metal Flow products is extremely important as we work to provide quality products and services to our customers. 
• Metal Flow Corporation has achieved environmental recognition by obtaining ISO14001 certification. 
  • Metal Flow team members should work to minimize the company’s impact on the environment in all daily activities. 

JOB SCOPE (DESCRIPTION)

Serve as a champion of manufacturing’s quality efforts, driving performance by auditing quality systems and utilizing effective problem solving to ultimately provide Metal Flow’s customers with products that meet or exceed their requirements and expectations.

PRIMARY JOB RESPONSIBILITIES                                                                     APPROXIMATE PERCENTAGE OF ENERGY

1. Proactively Drive Manufacturing’s Quality Performance                                           55%
2. Resolve Internal Quality Concerns                                                                            35%
3. Support the Resolution of External Quality Concerns                                               10%

DETAILED JOB RESPONSIBILITIES

Proactively Drive Manufacturing’s Quality Performance – 55%

• Training Others
  • Conduct, qualify, and promote team member training in work centers, Quality Lab and as requested in corporate training programs.
• Drive Quality Improvements
  • Identify and drive reductions in Total Cost of Quality (Additional Cost of Quality & Scrap) through focused efforts on the top 5 issues on the Manufacturing floor.
  • Use data and statistics to identify and build activities that will drive quality improvements proactively.
  • Support continuous improvement efforts with toolmakers, manufacturing, and other support departments to build a more robust, lean system.
  • Responsible for facilitating Fundamental Process Okay (FPO) process on existing products.
    1. Define and document process controls, and ensure they are being used and implemented in manufacturing processes.
• Audit
  • Conduct audits of Metal Flow’s quality systems and manufacturing processes (especially containment), procedures, products, and adherence to corrective actions.
  • Review SPC Data.
  • Responsible for addressing and closing audit findings in department(s) of responsibility.
• Planning Activities
  • Participate in planning activities (such as APQP) to develop strong processes, products, and quality measurement tools (gaging & fixturing deign). 

Resolve Internal Quality Concerns – 35%

• Compile and analyze internal and external sort and statistical data to drive corrective actions.
• Ensure all materials in the MRB are correctly and fully dispositioned in a timely fashion.
• Responsible for conducting and closing internal 8Ds in manufacturing area.
  • Drive the problem-solving efforts and corrective action activities, ensuring total completion.
• Responsible for following-up with the appropriate Metal Flow personnel regarding the implementation of corrective actions and be a resource, assisting with problem solving and corrective actions. 

Support the Resolution of External Quality Concerns - 10%

• Support the assigned customer QE and Metal Flow personnel (engineering, materials, manufacturing, scheduling, purchasing, and shipping) to satisfactorily resolve quality concerns and communicate appropriately as needed.
• Assist in coordinating 8D/corrective action efforts to resolve customer concerns with the appropriate Metal Flow personnel. 
  • Request further assistance, if needed, from management to keep concern response 100% on time.

• Actively participate in problem solving processes to determine root cause and identify corrective actions.
  • Play a primary role in ensuring the corrective actions are implemented by managing the projects that will fully resolve issue.
  • Issue Engineering Change Requests to ensure long term implementation of corrective actions.
• When there’s a concern/activity originating in assigned departments, involving (but not caused by) a supplier, the Quality Tech will have the primary responsibility for the concern/activity, including, but not limited to the following:
  • Organizing activity/efforts, including containment if needed, at the supplier.
  • Providing/approving work instructions.
  • Working, communicating, and coordinating with Metal Flow’s SQE as appropriate.
    
    Other tasks, projects, and responsibilities as requested by direct supervisor. 

Not sure what you are qualified for?  Use our general application to apply and learn more about our company.